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How h3po3 Handles Your Personal Data

This privacy policy sets out exactly what personal data h3po3 collects when you open an account, how we store it, who we share it with, and the rights…

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h3po3 How h3po3 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete any personal data h3po3 holds on your account, our privacy team handles these requests directly.

Email Privacy Team Send your data access, correction, or deletion request to our dedicated privacy inbox. Include your registered email address so we can verify the account before making any changes to your records.
Live Chat Support Start a live chat from any page on h3po3 and ask to be connected to a privacy specialist. We aim to respond to chat queries about data handling within a few minutes during support hours.
Help Centre Form Use the secure online form in our help centre to submit a privacy request at any time. The form is available around the clock, and your submission is routed directly to our data team without passing through general support queues.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data protection at h3po3 is built around six concrete practices — from encryption of your account credentials to a clear retention schedule that removes data we no longer need.

Encryption at Rest and in Transit

All personal data stored on h3po3 servers is encrypted at rest using industry-standard protocols. Any data moving between your browser and our servers travels over TLS, so your UPI or PhonePe payment details are never sent in plain text.

Cookie Controls

We use cookies for session management, fraud detection, and performance analytics. You can adjust your cookie preferences from the settings panel in your account at any time, and non-essential cookies will not be set without your consent.

Account Security Settings

Your account dashboard includes two-factor authentication and login-alert notifications. Enabling these reduces the risk of unauthorised access, and our system will flag any login from an unrecognised device so you can act immediately.

Data Retention Schedule

We keep personal data only for as long as your account is active or as required by Indian financial regulations. Once the retention period lapses, data is securely deleted from our primary servers and backup systems within 30 days.

Third-Party Sharing Limits

h3po3 shares data with third parties only where strictly necessary — payment processors like UPI rails, Paytm, and PhonePe to complete transactions, or regulators where required by law. We do not share your data for cross-platform advertising.

Requesting Data Changes

You have the right to request a copy of all data we hold on you, ask for corrections to inaccurate records, or request deletion subject to any legal retention obligations. Submit your request via email or the help centre form and we will respond within 72 hours.

Common Questions About Our Privacy Policy

We have put together answers to the questions our account holders in India ask most often about how their personal data is collected, used, and protected on h3po3.

We collect your name, email address, date of birth, and payment details such as your UPI ID or Paytm-linked number. We also record device identifiers and session activity to verify your identity and protect your account from unauthorised access.

No. h3po3 does not sell personal data to advertisers or unaffiliated third parties. Data is shared only with payment processors such as PhonePe, Paytm, and UPI networks, and with regulators where Indian law requires it.

We retain your data for the period required by applicable Indian financial regulations after account closure. Once that period ends, your personal records are securely deleted from our servers and backup systems within 30 days.

Send a written request to our privacy inbox or submit the help centre form. Include your registered email address so we can verify ownership of the account. We aim to respond with your data pack within 72 hours on working days.

Yes. Contact our privacy team via live chat or email with the specific details you want corrected or removed. We will process the request subject to any retention obligations that apply under Indian regulations, and confirm completion in writing.

We use cookies for session management, fraud detection, and analytics. Non-essential cookies require your consent, and you can update your preferences at any time from the settings panel in your account without affecting core platform access.

Yes. When we make material changes to this policy, we send a notification to your registered email address and display a notice on the account login page. We recommend reviewing the updated policy before continuing to use your account.