Reference

Terms and Conditions on h3po3

These terms set out the rules that govern your account on h3po3 — what you can do, what we commit to, and how disputes are handled.

Account eligibility by local lawUPI, Paytm, PhonePe wallet rulesData handling and retentionDispute and suspension processContact and amendment rights
h3po3 Terms and Conditions on h3po3
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision affecting your account was applied incorrectly, our support team is available around the clock.

Live Chat Start a live chat session directly from your account dashboard to raise a terms query. Our agents can flag issues for the compliance team and give you a reference number within minutes.
Email Support Write to our support address for formal terms enquiries, account suspension appeals, or data-handling requests. Include your registered account ID so we can pull your record without delay.
Help Centre Our on-site help centre holds a plain-language breakdown of each clause in these terms. Search by topic — payments, account access, data rights — and find the relevant section fast.
HOW WE HANDLE YOUR ACCOUNT

Data, Security, and Your Rights Under These Terms

Our obligations under these terms extend beyond gameplay into how we store your data, secure your account, and respond when you ask for changes.

Data Storage

Account data including your KYC documents and transaction history is stored on encrypted servers. We retain this data for the period required by applicable law, then delete or anonymise it according to our retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how pages are used. You can manage cookie preferences from the settings panel; disabling analytics cookies does not affect account functionality.

Account Security

Two-step verification is available for all accounts and strongly encouraged. Passwords are hashed and never stored in plain text. We will never ask for your full password via chat or email.

Data Retention

Financial transaction records are held for a minimum of five years in line with standard regulatory requirements. After the retention period expires, records are purged from live systems and removed from backups on their next scheduled cycle.

Requesting Changes

You can request a correction to your stored personal data by contacting support with proof of the error. We aim to process verified correction requests within 14 working days of receiving all required documentation.

Who to Contact

For formal data or terms matters, address your message to our compliance desk via the email listed in the help centre. Quote your account ID and describe the specific clause or data point you are querying so we can route it correctly.

Common Questions About These Terms

The questions below address what we hear most often from account holders about how these terms apply in practice — from payment rules to data access to account suspension.

Yes. All deposits and withdrawals processed through UPI, Paytm and PhonePe are governed by these terms. Payment disputes must be raised with our support team within 30 days of the transaction date shown in your account history.

We will always publish an updated version on this page with a revision date at the top. Changes take effect seven days after publication. Continuing to use your account after that date means you accept the revised terms.

If a change in local law makes your access non-compliant, we will suspend your account and notify you by email. Any balance in your account wallet at that time will be processed according to our withdrawal policy.

Contact our compliance desk by email with your account ID and a verified identity document. We will compile your data record and deliver it to your registered email address within 21 working days of receiving complete documentation.

Accounts may be suspended for jurisdiction mismatches, suspected fraudulent activity, chargebacks on Paytm or UPI deposits, or failure to complete KYC verification. We will notify you by email and explain the specific grounds before any permanent action is taken.

Eligibility to hold an account is determined by local law in your region. Where local law sets a minimum age for access to wagering platforms, you must meet that age to register. We verify age during the KYC process.

Submit a written dispute via email to our compliance desk within 14 days of the decision. Include your account ID and the specific term you believe was applied incorrectly. We will review and respond within five working days.